How do I obtain copies of my records? To Obtain Record Copies In order to obtain a copy of your record, UT Medical Group, Inc. must have a valid authorization on file. An authorization gives UTMG permission to release medical records to whomever you instruct. The average processing time is 7-10 working days, but this time may vary depending on the location of your record and your specific requests. UTMG employees and physicians responsible for providing care to you and your family do not require authorization to view your record. They do not require authorization because they need your record to obtain your history and other information to provide the best possible care. If you choose to visit a healthcare provider outside of UT Medical Group, an authorization is required before we can send copies of your record. For medical record locations and phone numbers, click here. Tennessee state law sets the fees that are charged for copies of medical records. The first 40 pages cost $20, and there is a 25 cents per page charge for each additional page after 40. There is not a charge if you request your records be sent to another health care provider or facility. When you submit your authorization to obtain your records, you can obtain the exact charge for the copies. If you do not want copies, but rather wish to view your record, you may call the Health Information Services department for the "AUTHORIZATION TO INSPECT AND/OR COPY" form and schedule a time to view your record. If you have questions about your care, you need to contact your physician. We can allow you to view your record, but the Health Information Services staff cannot answer clinical questions for you. We cannot allow you to take your record home, but we can provide you with copies. To request a copy of your medical information or to ask UTMG to release your private health information to another party, please download and print the authorization form, fill it out and send us the original. Make a copy of the completed release to keep for your records. Be certain to send us the original as we need it to complete your request. Mail your request to:
If you want us to send your medical information to someone else, print this form: Authorization for Obtain, Use and/or Disclose Health Information If you want us to obtain your medical information from a third party (another physician, hospital, etc.) of if you want a copy of your medical information, please print this form: Request to Inspect and/or Copy If you don't have Adobe Acrobat Reader click here to download it for free. Adobe Acrobat Reader is needed to view this document. |
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